Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour answer warranty with all of our website hosting packages packages, meaning each individual assistance request you post will be answered to in only 60 minutes maximum. Our support crew members have been educated to swiftly correct any situation and to give you well–timed advice on any issue that you could have.
A Top–quality Support Service
You can easlily write to us 24x7x365 with any question you might have relevant to PC021 Hosting solutions’s products. We’ve specialists on duty all of the time to generate help at any time needed. You could use the ticket system or send us a message anytime, or grab the telephone or make use of the online chat during business hours.
An Intuitive Help Section
Our Control Panel features a broad knowledge base that’s integrated into all areas. In each area, you’ll find a Help control key which will load for you a group of step–by–step online classes on how to employ a certain element or carry out a specific action. Additionally, we have made short training video clips so that you could get a better idea of the Control Panel’s interface.