Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Warranty

  • Each ticket that you send to our tech support Dept will be replied to within less than 60 minutes. All popular inquiries shall be replied to asap. Nevertheless, if the support question you have sent calls for the assistance of a qualified administrator, we are going to send the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Top–quality Customer Help Service

  • We provide you with 24/7 technical assistance through a super–fast ticket system integrated into your Control Panel. You can e mail us whenever you want about any of the apps that come installed in advance on your virtual server, including the chosen Linux OS version, the server management panel and our custom designed Website Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • An extensive and regularly updated articles base is included in our in–house built Website Control Panel. It offers you quick tips on how to execute all of the essential web site managing jobs. The Help section offers you detailed how to articles and reviews and step–by–step video guides. You can reach the Help zone by pressing the Help or Video buttons in the right part of each Control Panel section.