Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Website Control Panel you can find a comprehensive Help Center section featuring multiple help articles and frequently asked questions. They are compiled by our support team of seasoned techs. Simply fill in your question and our smart system will provide you with the most appropriate answer.

  • Top quality support service
  • Instructional Videos

  • We have compiled a selection of step–by–step video tutorials that visually explain how you can settle a typical problem connected with your website hosting packages account. You’ll find the tutorials in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer support service with a sixty–minute response guarantee. A group of skilled tech support engineers will be at your disposal to reply to all the queries that you might have. During off–peak hours, a response will be offered in even less than twenty minutes.